In recent years, online travel booking has become the norm. These Meta-search engines give an overall picture of the rates and flight availability across multiple airlines without actually visiting different websites. An Indonesian travel aggregator, Traveloka has taken this online travel booking experience to another level. Their search engine offers airline ticketing and hotel booking services across South East Asia and Australia. The company is expanding its reach and has been experimenting with new endeavors.
The company was founded by Derianto Kusuma, Ferry Unardy, and Albert Zhang in 2012. They were later joined by Ainun Najib in 2013. In January 2019 the company has opened an R&D center in Bangalore, India which is the second after its Singapore center.
Traveling Made Easy With Traveloka
Multiple vendors listed with Traveloka gives the users a plethora of options to book their next travel destination. Users get detailed pricing along with different flight options to their chosen destination which makes it easy for them to select according to their budget. Once the users select the airline and the flight they want to book, they can easily make the payment online and an e-ticket is sent to them within 60 minutes of payment confirmation.
Besides the convenience of online flight booking the company also offers hotel packages, train & bus bookings, car rentals, attractions, and activities. However, the train, bus, car rental, and hotel packages are available in Indonesia only. The company boasts of an established partnership with over 100 domestic and international airlines covering 200,000 plus routes across the world.
Traveloka Offers Payment Flexibility
Traveloka offers more than 40 payment options to its customers in Indonesia, Vietnam, Thailand, Singapore, Malaysia, and the Philippines along with 24/7 customer support service in the native languages.
The company claims that there are no hidden charges or transaction fees. There are also special discounts for newsletter subscribers, flight customers, and Traveloka members. They have an extensive network of budget hotels along with the five-star hotels.
Traveloka’s Road Ahead
Traveloka has recently reported that it is seeking fresh funding of US$500 million which will take its valuation up to US$ 4.5 billion. Traveloka plans to use this amount for its regional expansion. However, the identity of the participating investors has not been disclosed by the company as yet.
The company has been successful in securing funding over the years and was referred to as a unicorn TravelTech company in 2018.