Jakarta-based Gojek has rolled out ride-hailing services named GoCar in Vietnam. This new service will be available only for the frontline healthcare workers for now before it is made available to the general public.
GoCar is being launched with 50 cars for the healthcare workers to commute between medical centers and five hospitals in the city, in concurrence with the municipal departments of health and transportation. The medical command centers include three intensive care unit for COVID patients supported by the Viet Duc Hospital, the Hue Central Hospital, and the Bach Mai Hospital; the HCMC Center for Disease Control and the HCMC Department of Health. The list of medical facilities and hospitals which will be served by GoCar might expand further if required by the municipal Health Department.
Gojek has been working closely with Vietnam’s government to smoothen Ho Chi Minh city’s supply chain and assisting in the transportation needs of medical professionals. The company has also arranged for all its driver-partners to stay in hotels till September end when Ho Chi Minh City’s stay-at-home mandate is expected to ease.
The initial users of GoCar will also be offered free access to GoCar’s premium service, Go Protect, which includes enhanced hygiene and safety features. All vehicles have been equipped with a SHARP air purifier under GoCar Protect which has been premeditated to neutralize all airborne viruses. Besides that, all vehicles will have protective divider curtains to separate riders and drivers and hand sanitizers.
Gojek’s strict hygiene and health protocols are required to be followed by all driver-partners which includes getting an RT-PCR test before their first trip and then on weekly basis. All driver partners will have to wear protective gear and adhere to all COVID protocols.
GoCar is the latest addition to Gojek’s vast offerings for the Vietnamese market which it plans to extend to the wider public only when the COVID restrictions are eased in the country and the situation is safer. GoCar is the company’s initiative to support the country in its fight against the pandemic.
The company at present serves Ho Chi Minh and Hanoi with over 200,000 driver-partners and thousands of merchants. Gojek offers GoRide, bike-hailing, GoSend, parcel delivery, and GoFood, online foodstuff shipping services as well in Vietnam.
Founded in 2010 by Kevin Aluwi, Nadiem Makarim, and Michaelanglo Moran, Gojek offers a variety of app-based services ranging from payments, transportation and logistics to food delivery.
The company is backed by big investors including Google, PayPal, Facebook, Tencent Holdings, and Sequoia Capital.